FAQS

  • Every order sent is insured with the posta company. If your artwork arrives and has been damaged during shipping, send an email to anibyky@outlook.com. Please include the following: Order Number, images of the package prior to being opened, and images of the damaged artwork. Following these steps l will be able to organise a solution! x

  • I ship Internationally. Although there are some exceptions depending on a countries rules & regulations. Please email me for more information on International shipping.

  • I do not offer refunds or returns for change of mind on your orders. These artworks are carefully handmade and take lot of time and materials. Please choose your artwork wisely before ordering! Refunds will only be offered if your piece arrives damaged and you have sent through images of damaged packaging and artwork.

  • With extreme care, you can use a dry cloth or brush to remove any dust.

  • Artworks being shipped overseas are priced according to the weight & measurements of the packaged piece. Please email me for more information on International Shipping.

  • AUS: AusPost

    -Maximum length 105cm.

    -Maximum weight 22kg.

    Anything bigger will be sent through Pack & Send.

    International: AusPost

    -Maximum length 105cm.

    -Maximum Dimensions 104cm girth.

    -Maximum weight 20kg.

    Anything bigger will be sent through Pack & Send.